Dashboard

As a Children’s Aid Society within the province of Ontario, we are committed to transparent reporting on our performance relative to who we serve and our strategic engagement. This said, we’re pleased to publish our Dashboard summarizing the key indicators.

2,438 calls received

through our intake and after-hours departments

736family assessments/ investigations completed

7,795children and families visited

by our staff

Number of Cases by Department
- at December 31, 2024

Department
Case
Intake
1092
Investigation
518
Ongoing
200
Children in Care (under 18)
58
Youth in Care (over 18)
46
Court Files
21

Strategic Plan

  • Embed Truth and Reconciliation, anti-oppression and anti-racism practices in our organization
  • Strengthen and preserve families
  • Empower children and youth in care to reach their full potential
  • Embrace change and innovate while advancing our mission

Q3

Good

Complaints

Usage Type
2023
2024
CFSRB
1
0
Written Complaints
37
42
Internal Review Panel
1
0
Provincial Advocate for Children and Youth
0
10

Children in Care by Placement Type

Placement Type
Percentage
Legend
Foster
16.3%
Outside Paid Ressources
1.9%
Independant Living (Under 18)
1.0%
Ready Set Go
41.3%
Kinship in Care
11.5%
Adoption Probation
3.8%
Voluntary Youth Services
4.8%
Formal Customary Care
7.7%
Other
11.5%

Children in Care by Age

Age
Percentage
0 – 5 years
14.4%
6 – 9 years
10.6%
10 – 14 years
12.5%
15 – 17 years
18.3%
Over 18 years
44.2%

Human Ressources

11.0

2024
Average Years of Employment

42.6

2024
Average Age of Employees

450

2024
Total Sick Days

3.4

2024
Average Sick Days per Employee
Health & Safety
2024
Incidents
29
Accidents
17
Most Common Incidents
Threats
Most Common Accidents
Car Accident

Service Compliance

Foster Care Licensing

2023

Average

2024

Very good

Extended Society Care Review

2023

Good

2024

Very good

Finance

Expenditures April 2024 to December 2024

Year End Forecast
Revenues
$ 20,099,357
Expenditures
$ 20,099,357